Frequently Asked Questions
Everything you need to know about Frostella desserts, orders, and services
Do you accept walk-in orders?
Yes, we offer limited availability for walk-in customers inside Hook’s Fish & Chips. However, most
products are first come, first served and may sell out quickly.
Do I need to pre-order?
Yes, we strongly recommend pre-ordering, especially for larger orders, events, or specific flavors. This
ensures availability and proper preparation time.
Do you offer wholesale?
Yes, Frostella works with cafés, dessert shops, restaurants, and event clients. Wholesale orders
typically require a minimum quantity depending on the product.
Are your products halal?
Yes, all Frostella products are 100% halal.
Where are you located?
We are located in Brooklyn Park, Minnesota inside Hook’s Fish & Chips. Pickup details will be confirmed
after placing your order.
What products do you offer?
We offer viral fruit desserts, mousse cakes, cheesecakes, tres leches, specialty cakes, ice cream, and
Dubai chocolate products.
How long is the lead time?
Lead time depends on order size and availability, but typically ranges from a few days to two weeks.
Do you deliver?
Currently, we mainly offer pickup. Delivery may be available for large or special orders depending on
distance and availability.
How can I contact you?
You can call or text us at 612-644-1634 or email us at sales@frostellaicecream.com.